author: reji kumar pillai

ISGW 2018 Compendium of Technical Papers: 4th International Conference and Exhibition on Smart Grids and Smart Cities

Reji Kumar Pillai Girish Ghatikar Ravi Seethapathy Vijay L. Sonavane S. A. Khaparde Pradeep Kumar Yemula Samir Chaudhuri

Technology Engineering

... SAP-BCM (Business Communication Manager) application for its call center operation. SAP BCM handles approx. 3.5 lacs calls per month. Organization has established itself as a front runner in implementing industry best practices. To ...

ISUW 2020: Proceedings of the 6th International Conference and Exhibition on Smart Grids and Smart Cities

Reji Kumar Pillai Girish Ghatikar Vijay L. Sonavane B. P. Singh

Technology Engineering

... SAP ISU SAP CRM SAP BCM ACB LTE VPRN VPLS QOS LV-PLCC ISM PoC MDMS HES LT CT NCQC Field Remote Terminal Unit Fiber Optic Synchronous Digital Hierarchy/ Synchronous Optical Network Optical Fibre Cable/Optical Ground Wire Internetworking ...

ISUW 2021: Proceedings of the 7th International Conference and Exhibition on Smart Energy and Smart Mobility for Smart Cities

Reji Kumar Pillai B. P. Singh N. Murugesan

Technology Engineering

... BCM CRM PI GIS SCADA FFA ESB Advance Distribution Management system Critical Information Infrastructure Cyber ... SAP-ERP • SAP-BCM • SAP-CRM • SAP-PI • SCADA/ADMS • AMI • MDM 2 T. Batra et al. 1 Introduction.