author: mario a pfannstiel

Service Business Model Innovation in Healthcare and Hospital Management: Models, Strategies, Tools

... manufacturing: Making the surgeon the designer. Procedia Technology, 20, 237 ... Bradford: University of Bradford. Jin, G. Q., Li, W. D., & Gao, L. (2013) ... case study of three academic spin-offs. Research Policy, 43, 1025–1038 ...

Service Design Practices for Healthcare Innovation: Paradigms, Principles, Prospects

... ITIL? Your guide to the IT Infrastructure Library, Accessed November 10, 2020, from https://www.cio.com/article ... Wikipedia (n. d.) ITIL; Accessed November 5, 2020, from https://en.wikipedia.org/wiki/ITIL Yellowlees, P. (2005) ...

Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice

... design approach to developing innovative solutions to ... hospital through Continuing Professional Development (CPD) workshops or by creating more space and time for staff to meet and build mutual trust and respect, for example. The design ...

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