author: dujeepa d samarasekera

... cause role conflict, ambiguity and sometimes overload that will lead to ... activities are essential for countries with hierarchical culture. Training ... Blending formal and informal approach should also be considered to optimize the ...

... champions” are needed to achieve these goals [14]. Based on Miech et al. [14], the meaning of “champion” as a role is related to implementation with the character- istics of people who (1) are internal to the organization; (2) generally ...