Relationship Marketing: Creating Shareholder Value

Published on: 2002
Page Count: 262 pages
Print Type: BOOK
Maturity Rating: NOT_MATURE
Language: en
Embeddable: Yes
PDF Available: Yes
EPUB Available: No
ISBN-13: 9780750648394
ISBN-10: 0750648392
... Market segmentation Service, See Customer service; Service quality Service ... market, 82–7 final consumers, 85–7 influence market, 97–101 competitor ... Southwest Airlines, 105, 168 Specification referrals, 92 Speedo, 145–6 Staff ...

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